Shipping Policy

Thank you for shopping with Grand Master Jacket! We strive to offer a smooth and reliable shopping experience. Below is our shipping policy outlining processing times, delivery estimates, and related details.

Order Processing & Shipping Times

• Processing Time: 1–2 business days
• Delivery Timeframe: 9–10 business days (Monday–Friday)
• Order Cut-Off: 4:00 PM (GMT-05:00) Pacific Standard Time
• Total Estimated Delivery: 10–12 business days

Shipping Information

• Method: Standard Shipping within the United States
• Rates: Free shipping on every order
• Address: Orders are shipped to the address provided during checkout

Order Changes

If you need to update your order, email us at info@chitownpellepelle.to promptly. Changes might not be possible once your package has shipped.

Lost or Late Deliveries

For assistance with missing or delayed packages, contact us at info@chitownpellepelle.to

Order Tracking

After your order ships, you will receive a confirmation email with tracking information within 24–48 hours.

Cancellations

• You may cancel your order before it is shipped
• To cancel, email info@chitownpellepelle.to
• Refunds will be issued according to our Return & Refund Policy

Incorrect Address

Please verify your address before placing an order. Norya is not responsible for shipments sent to incorrect addresses. To make corrections before dispatch, email info@chitownpellepelle.to. Additional fees may apply.

By placing an order, you agree to this Shipping Policy. For further details, contact us at info@chitownpellepelle.to. or refer to our Privacy Policy and Terms of Service.

For assistance, reach out to our customer support team.

Email: info@chitownpellepelle.to
Phone: +1 (469) 926-6572
Address: 6150 Alma Rd, Apt 2420 McKinney Texas 75070, United States